Single Point of Access

North East Lincolnshire’s Health and Social Care Community uses a unified and integrated Single Point of Access (SPA) which offers a single telephone contact point for local people to access a broad range of services.

SPA has simplified access to the Health and Social Care systems and enables the most appropriate level of care, alongside accurate local information, advice and guidance or short term co-ordination for our service users/patients, thereby encouraging people to use more appropriate care options.

Single Point of Access (SPA) is for all enquiries about:

  • physical health (incl urgent care advice, signposting and access to the GP Out of Hours service)
  • mental health;
  • adult social care.(home care or residential care for adults)
  • safeguarding adults concerns

The Services4Me website is also available for anyone who lives or works within North East Lincolnshire who would like to access  information, advice and guidance online. The website is a one stop directory for adult health and social care needs within North East Lincolnshire. The website contains information regarding different services in the area as well as events within the local community.