Children and Young People's Mental Health and Emotional Wellbeing Engagement
Engagement and Consultation with Children and Young People
The CCG and North East Lincolnshire Council have worked closely with young people’s groups on a number of projects. There has been a wide range of engagement activities with children, young people and families to shape mental health and emotional wellbeing services and support locally.
You can read more information on the ways that children and young people have influenced services and improved the local support offer for children and young people via the projects outlined below.
Redesigning Child and Adolescent Mental Health Service (CAMHS) for young people
|Pam and Barry|
As with any change to local support, the CCG wanted to hear about the experiences of young people, their families and those with an interest in mental health, and understand what they found most important in the existing service and what they would like to see happen differently.
As part of this process, community forum representatives Barry Osbourne (Community Representative for Mental Health and Disability) and Pam Taylor (Community Representative for Women and Children’s Services) were actively involved in the engagement to ensure the views of families, carers, stakeholders and most importantly, children and young people informed the specification for the redesigned service.
Evaluating the feedback
The CCG received a huge amount of feedback, through online surveys, focus groups and even an Easter fun day with a Mental Health and Emotional Wellbeing theme.
People told us things like:
- “more support is needed at school"
- “there needs to be more self-help equipment available including a website so that young people can go there for advice 24/7”
- “a ‘Passport’ approach should be used for transitioning so that Children and Young people only need to tell their story once”.
What have we done with the feedback?
A team of community and CCG staff have collated and listened to all of the feedback, suggestions and comments and this has shaped our service specification. This feedback has determined the necessary specification and is a THRIVE model. This means it is a person-centred, whole system approach that focuses on early intervention, prevention and building resilience.
The feedback was evaluated and the service specification written, and the service then went out to tender asking organisations interested in providing this service to make a bid.
The organisations who met the essential criteria were invited to interview and a people's panel was set up as part of the re-procurement process for the child and adolescent mental health service.
This panel included two young people who were previous service users and two community representatives who asked the service providers a series of questions to form an overall score for each. The involvement of a people’s panel was an important and valuable part of the decision making process and helped shape the decision as to which organisation would be awarded the contract.