Turning pipe dreams into a reality

Two years ago I was at an event where a vision for end-of-life care in North East Lincolnshire was presented and I can honestly say that this has now become a reality.

I have personally seen and experienced the remarkable difference in care from an Easter Bank Holiday weekend three years ago when no-one was available to administer vital pain relief for a good friend of mine who sadly died in agony, to co-ordinated and responsive care at all times, no matter what time of the day or week.

My experience of caring for loved ones, including my late husband, has led me to become heavily involved in both NHS and Community Services, providing feedback to help make changes and improve care for people.

As a member of the Accord community membership scheme I had the opportunity to take part in a Dragons’ Den style event in 2012. I joined a panel of health care professionals to hear ideas from potential providers who were seeking investment to develop a new service. One of the ideas presented on the day was The Haven Service.

Lisa Revell presented her vision of end-of-life care where all providers of care would come together as one team to care for people 24 hours a day, seven days a week in their own homes. Everyone on the panel was supportive of the plan and we voted to back the development of The Haven Service

Two years later this pipe dream has become a reality. Staff from Care Plus Group, Marie Curie and Macmillan nurses and St Andrew’s Hospice work together with the community nursing team to provide co-ordinated care for people who are nearing the end of their lives.

Having spent a long time caring for people and as the power of attorney for a friend now receiving this service, it’s such a relief to know that we now have a team we can get hold of and it doesn’t matter what time of the day or night it is.

I’m so pleased The Haven Team service has been created to support people to stay comfortably at home around their loved ones, which is a blessing during a difficult time.

Anonymous Community Forum Representative

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