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North East Lincolnshire Council and North East Lincolnshire Clinical Commissioning Group (CCG) believe everyone in the local area should experience the best quality of life and level of wellbeing they can.

Part of this is having access to good, useful information and advice about health and social care. The right advice means people with needs can understand their options and make informed choices. It also helps other people take positive steps that can help them avoid needing care and support or prevent a problem getting worse.

“Research suggests that, across the country, health and social care information and advice available isn’t always useful to people,” explained Bev Compton, Director of Adult Services for North East Lincolnshire. “This can be because it’s difficult to understand, isn’t consistent or people are not always sure where to find it. There is a lot of information out there and people are sometimes unable to find what information they need.

“We want to find out what people think about the information and advice that’s on offer in North East Lincolnshire.”

To help ensure people have access to coherent, coordinated and effective information and advice about health and social care, we are asking them to take part in a short survey. 

We want to understand what people know already about health and social care and what they think about the information and advice that they access and receive about health and social care. We will use what people tell us to develop a plan to help ensure we give out the right information and advice as and when people need it, to help support their wellbeing.

Find out more about what we mean by ‘wellbeing’.

Who should complete the questionnaire?

The survey can be completed by anyone that lives, works or studies in North East Lincolnshire, or who has a GP in North East Lincolnshire.

If you have any queries about the questionnaire, or wish to discuss information and advice in more detail please ring our helpline number on 0300 3000 563.ENDS