Published on Aug 27, 2014
North East Lincolnshire Clinical Commissioning Group (CCG) is helping CCGs across the country improve the way they deliver care as part of a national project.
The CCG was selected to feature as a ‘Pin Up’ case study on The Learning Environment website which recently launched to share learning and best practice and provide easy networking opportunities across the NHS.
NHS England chose North East Lincolnshire CCG because of its unique way of working directly with people from the local community and its joined-up approach to buying and planning health and social care services.
A short film has been produced and a report about organisational development has been published to explain the distinctive structure of the organisation which has achieved better care for patients such as shorter A&E waiting times and fewer unnecessary hospital admissions for children.
“We’re really honoured to have been selected to be part of this project which will help other NHS organisations see our approach to delivering better care to their local communities,” said Mark Webb, Chair of North East Lincolnshire Clinical Commissioning Group (CCG).
“Since the CCG was established last year we have given local people a bigger influence in decision-making and we have made even stronger links with North East Lincolnshire Council. I have seen a real passion to improve services grow from this structure as we’re making a real difference to patient care.”
The CCG is led by experienced GPs, NHS managers and members of the public working in groups the organisation calls service triangles. They all have an equal voice on how services are delivered and challenge and influence decisions before they are made, rather than simply being consulted after the fact.
Mark added: “It’s been a steep learning curve as we have had to change our language and approach to listen to and actively include members of the public in our work. Also, health and social care services professionals have learnt a lot about each other and have become more efficient as a result. I hope that other areas will benefit from the film and learn from our way of working.”
The video is available to view here along with the supporting report https://www.learnenv.england.nhs.uk/pinboard/download/id/196.
The CCG has worked with North East Lincolnshire Council since 2009 to make sure that local people get the care they need when they need it by combining health and social care budgets.
The Learning Environment has been developed by NHS England and the NHS Commissioning Assembly with support from public services consultants OPM.
It includes a directory of development materials, commissioning support from a range of organisations and networks and ‘Pin up’ case studies which highlight good practice.