Supported Living Survey

Talk to us about Supported Living for Adults in North East Lincolnshire

About 230 adults in North East Lincolnshire (NEL) have a tenancy in a supported living property and are supported by the following providers:

  • Lifeways
  • Living Ambitions
  • Nurtrio
  • Creative Support
  • Eden Futures
  • Mencap
  • Supporting You in Lincolnshire (Priory Group)

Together, the NEL Health and Care Partnership which includes the Council, the Humber and North Yorkshire Integrated Care Board (ICB), Navigo, and focus (“we”) are looking at the experience of those people and whether they are supported in the way they need and wish. We are thinking about how we could work better across health, social care, and providers to improve people’s lives. This includes the staff who support the tenants, and how we can improve the experience of those who work within the settings.

We are talking to people to find out if they:

  • feel safe and happy within their homes
  • are involved in decisions that are important to them
  • have access to the activities they wish to be involved in
  • are supported in the right way; including access to health services.

Talking about your experience gives you a chance to let us know what you think, help us to make changes to improve your life, and improve the working environment of those who support you. Our review is only about adults who have a tenancy within Supported Living from Social Care, Mental Health, or Continuing Healthcare.

If you are a tenant of one of the Supported Living providers listed above, you can complete our survey online, by clicking here.

If you have any questions or would like a copy of this survey in another format, please phone Healthwatch on 01472 361459. You can also email Healthwatch at:

You can answer all or just some of the questions. If you want, you can answer some questions and then take a break. Then, you can carry on answering the questions where you left off. The closing date is the 31st August 2022.

At the end of our talks with you, we will decide what changes are needed to improve your experience in Supported Living. If we decide to make any changes, we will probably make the changes from April 2023.

If you want to find out more about how we use your information then please look at the Humber and North Yorkshire Integrated Care Board Fair Processing Notice.