The way you order your repeat prescriptions has changed

The way people order their repeat prescriptions has now changed. If you used to order your repeat prescriptions directly with your pharmacy then you (or a person nominated on your behalf) now orders in one of the following ways:

• Online – all you have to do is register with your GP Practice for online services. Visit your GP Practice website for more information
• Through the national NHS App – Download the NHS APP and find out more.
• In person at your GP practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it into your GP Practice. Some GP Practices have a post box outside their entrance for people to drop off.

If you have trouble using online services and don’t have a family member, friend or carer able to order prescriptions on your behalf, please contact your GP Practice. They can speak to your pharmacy to make sure you continue to receive assistance.

Pharmacies are still experiencing high demand because of COVID, so please check with your pharmacy before you visit them and where possible, please adopt the new ways of ordering your repeat prescriptions listed above.

For more information about the changes to the way repeats are ordered please download our leaflet (this is a PDF).

For more information on Pharmacy services during COVID-19, click here.