Your GP (family doctor)

If you have an illness or injury that just will not go away, make an appointment with your local GP. They provide a range of services by appointment, including medical advice, examinations and prescriptions. GPs offer urgent next-day appointments, and have an evening and weekend service that includes home visits.

What do they offer?

Your local doctors’ surgery or GP practice provides a wide range of family health services, including:
• advice on health problems
• vaccinations
• examinations and treatment
• prescriptions for medicines
• referrals to other health services and social services

It is important to keep your appointment, or notify the surgery if you have to cancel or change it.

What can I expect from my doctor?

Doctors (who are also called general practitioners or GPs) look after the health of people in their local community and deal with a whole range of health problems. They also give health education and advice on things like smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.

Doctors usually work with a team including nurses, health visitors and midwives, as well as a range of other health professionals such as physiotherapists and occupational therapists. If doctors cannot deal with your problem themselves, they’ll usually refer you to a hospital for tests, treatment or to see a consultant with specialised knowledge.

Routine Appointments on evenings and weekends

People who are registered with a North East Lincolnshire GP practice now have more flexibility when it comes to arranging their GP appointments. Local people can now routinely see a GP, or other healthcare professional, outside of normal working hours.This includes weekday evenings (6.30pm-8pm), Saturdays and Sundays.

From October 1, local GP practices are working together to make it easier for people in North East Lincolnshire to get an appointment with a GP, practice nurse or healthcare assistant for a time that is more convenient for them.

Patients can book an appointment, in their local area, in advance, by ringing their usual practice.

This is not about every practice being open seven days a week. This is about delivering additional capacity and choice of appointments beyond those already provided

Urgent Medical Problems Out of Hours

If you contact your GP practice out of hours for an urgent medical problem you will be asked to ring NHS 111.

North East Lincolnshire patients who ring NHS 111 out of hours may need:

  • Advice and telephone support

This will be dealt with on the call by NHS 111

  • A GP Out of Hours appointment or other face to face appointment

The patient’s call transferred to SPA and local clinical triage

  • Emergency treatment

Ambulance dispatched by NHS 111