Looking After Yourself

Unwell? Choose well. Self care is for minor ailments that should be treated at home (minor cuts and grazes, bruises, sprains, coughs and colds). Pharmacy is for local expert advice (minor illnesses, headaches, stomach upsets, bites and stings). NHS 111 is for non emergency help (use NHS111 online if you're unsure what service you need). GP practice is for a skilled team of medical professionals (lasting symptoms, chronic pain, long term conditions) and A&E or 999 for emergencies only. Mental health- for urgent help text SHOUT to  85258 for free from a UK mobile network or scan the QR code to find a local helpline.

We know that finding the right place to go when you become ill or are injured can be confusing.  By selecting the right service for your illness or injury, you're not only looking after your health but using your NHS services responsibly and in a way that helps hardworking staff to treat and care for patients appropriately.

Here's how to access the right care, first time where you live.

Self care for common illnesses (treat yourself at home with a well-stocked medicines cabinet and first aid kit. Pharmacies are for advice about a minor ailment, illness or problem such as headache, diarrhoea, infection? (Your pharmacist can help and give you expert advice). NHS 111. Feel unwell and don't know where to go? Call NHS 111 for expert clinical advice. GP Services are for care for an ongoing illness or concern about your health. If you need help outside of normal hours call 111. A&E and 999 are for serious injuries or life-threatening illnesses

Supporting you to take the best care of you and your family

We are committed to helping you access the right health and care services when you need them. We also want to make sure you have all the information and advice you need to be able to take postive steps to improve or maintain your own health and wellbeing.

Remember NHS emergency services are under increasing pressure. Did you know 1 out of every 4 people who go to A&E could have either treated themselves for minor illnesses and injuries or been taken care of more appropriately by other local services?

The links below will help you find out more about choosing the most appropriate services and understand better when you can deal with a minor illness or injury yourself, without the need to book an appointment or wait in a queue.