Get Involved

In 2019, the CCG, council, members of the community and representatives from local Voluntary, Community and Social Enterprise (VCSE) Sector working as equal partners created the North East Lincolnshire Commitment – a set of principles for how we will talk, listen and work together with our communities.

Diagram showing the North East Lincolnshire Commitment to Talking to the public, Listening to their views and working together

Our new joint Engagement Strategy sets out how the CCG and the council (working as a Union) will work to meet this commitment.

Our Community Panel have reviewed the Equality Impact Assessment for this Strategy and identified a number of actions to help us to ensure our engagement work has due regard for people who share a protected characteristic under the Equality Act.

An audio and Easy Read version of the strategy are available.

More information about how this strategy was developed and how the views of local communities influenced our new joint approach can be read in the Engagement Findings Report 

You can read the You Said, We Did report which outlines what we have done or are doing with the feedback you gave us - Talking, Listening, Working Together- You Said, We Did

Our Engagement Strategy Steering group consisting of officers from the council and CCG, along with community members and representatives from the VSCE Forum will drive delivery of the strategy.  Click here to view the group’s Terms of Reference.

Please explore the links to the left of the page to find out about opportunities to get involved, see our strategies, read the feedback from past engagement activities and find out about our events.

How can I get involved?

There are many ways you can help us to help you by getting involved in shaping NHS services.

Join your local Patient Participation Group

Most GP surgeries have patient participation groups. These give you a chance to feed back on the way your surgery is being run, from the appointment system to the car parking. Contact your surgery for more information.  As a CCG, we host a regular meeting to bring together patient group representatives to network, share ideas and discuss good practice.  

Get involved with Humber and North Yorkshire Integrated Care Partnership

You can find out how to get involved by visiting Get Involved - Humber and North Yorkshire Health and Care Partnership (external link).

Contact your local Healthwatch  

Healthwatch is an independent consumer champion created to gather and represent the views of the public. The Healthwatch North East Lincolnshre team work alongside patients, providers, and commissioners by attending local events, strategic meetings, and community groups throughout the area.

Complete the NHS Friend and Family Test (FFT)

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

The providers of all the services that the CCG commissions (managed under the NHS standard contract) are required to promote and make accessible to their patients and service users the Friend and Family Test.  These are reviewed by the CCG in contract meetings with providers to measure and monitor patient experience and drive service improvements.

Simply Contact Us

If you are interested in finding out more, want to share feedback or ask a question, please contact us using the online contact form on this page.