Published on Dec 20, 2022
Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.
We want to make sure everyone has access to the right NHS help if they need it this month, especially where some services may be affected due to strike action.
* You will be contacted if your appointment needs to be changed, please continue to come forward for the care you need.
* If you need medical help continue to use NHS111 or 999 in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.
* GP services are not impacted by this strike action. Please continue to attend your GP appointments, unless you are contacted and told otherwise.
* On days where there is strike action, patients should only call 999 if it is a medical or mental health emergency (when someone is seriously ill or injured and their life is at risk).
* There will be fewer ambulances on the roads during industrial action, with the NHS prioritising those with life-threatening needs. As a result patients whose conditions are not life-threatening may not get an ambulance on strike days.
* During strike days, there is an expectation call handlers will be very busy and so there may be longer call response times. If it is non urgent care head to NHS 111 online.
* The NHS.UK website has more information on when to call 999 and when to go to A&E.